Privacy Policy
Effective Date: 1 July 2026
Healing Hands Wildlife Care (Great Southern WA) Inc. (HHWC) is committed to protecting your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and how we protect it.
By using this website, you agree to the collection and use of information in accordance with this policy.
Who We Are
Healing Hands Wildlife Care (Great Southern WA) Inc. is a registered not-for-profit wildlife rehabilitation organisation based in Western Australia’s Great Southern region.
Website: https://healinghandsgreatsouthernwa.com.au
Information We Collect
When you contact us through our website, we may collect information including:
- Your name
- Email address
- Phone number (if provided)
- The information you choose to include in your message
We only collect information that is necessary to respond to your enquiry or provide the services you have requested.
How We Use Your Information
We use your information to:
- Respond to enquiries
- Process membership or volunteer enquiries
- Respond to donation or partnership enquiries
- Provide information about HHWC
- Improve our website and services
- Meet legal or regulatory obligations where required
We will never sell your personal information.
Contact Forms
Information submitted through our contact forms is used solely to respond to your enquiry. Access to this information is limited to authorised HHWC committee members or volunteers who require it to perform their role.
Please do not use our general contact form to report injured wildlife or request wildlife rescue assistance. Please use our Wildlife Rescue Helpline instead.
Cookies
Our website may use cookies to improve your browsing experience and help the website function correctly.
Cookies may remember your preferences or collect anonymous information about how visitors use the website. You can choose to disable cookies through your browser settings if you prefer.
Embedded Content
Some pages may include embedded content from third-party websites such as Facebook, YouTube or other services.
Embedded content behaves in the same way as if you visited those websites directly. Those services may collect data about you, use cookies, or monitor your interaction with their content according to their own privacy policies.
Website Analytics
Our website may collect anonymous information about how visitors use the site, such as pages visited, browser type, device information, and general location. This information helps us improve the website and understand how it is being used.
This information does not personally identify individual visitors.
How We Protect Your Information
We take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, or disclosure.
While we work to keep your information secure, no method of electronic transmission or storage can be guaranteed to be completely secure.
How Long We Keep Your Information
We only keep personal information for as long as it is reasonably required to respond to your enquiry, fulfil the purpose for which it was collected, or meet legal or administrative obligations.
Your Rights
You may request access to the personal information we hold about you.
You may also request that we correct or delete your personal information where appropriate and permitted by law.
Links to Other Websites
Our website may contain links to external websites. HHWC is not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Healing Hands Wildlife Care using the contact form on our website.